246 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Brendon L
5 stars07/20/2024
************** has been an outstanding help. I was able to solve my problems, which helped me understand what a registered anent is and more. His knowledge was impressive and well-informed. I was impressed with the most exceptional customer support from *****. So far, I would recommend giving ZenBusiness a chance.ZenBusiness Inc Response
07/22/2024
Thanks for the kind review. We take pride in having the best customer service team in the industry. We love to hear that our customers agree with us.Review from David R
5 stars07/18/2024
So far zen has been wonderful especially ************* ....very professional!!!ZenBusiness Inc Response
07/19/2024
We appreciate the kind review. Please let us know how we can continue to be of service. ***** and the rest of the team will be here ready to help.Review from Dara W
5 stars07/10/2024
A big thank you to ************** who was direct but empathetic. I went into the call anxious and worried but left feeling informed and confident. Zenbusinesss customer service is excellent. Everyone I spoke to has been helpful and supportive. I wish all business had these kind of representatives. I will definitely be continuing services because of them!ZenBusiness Inc Response
07/11/2024
We appreciate the kind review. We take pride in having the best customer service team in the industry. We love to hear that our customers agree with us.Review from Denise G
5 stars07/08/2024
***** was very helpful and understanding with my concerns and went out of his way to make sure I got the help I needed for my business. I highly recommend ***** to anyone that I refer to Zen Business. I hope ***** get a promotion because he did such a wonderful job helping me out. He was very understanding and patient with me with the questions that I had. Thanks *****.ZenBusiness Inc Response
07/09/2024
Thanks for the kind review. Thanks for taking the time to recognize ***** as well. We will be certain to let him know just how much his help meant.Review from Trisha A
4 stars07/03/2024
ZenBusiness covers me on all the requirements that matter as a business owner. Im coming up on my first full year in business, and its been a relief to know that ZenBusiness keeps me in compliance, keeps me informed of timely matters, is responsive to my inquiries, focuses on resolutions, and makes all of it as low-stress and light-lifting for me as they can. Recently, I had to make an update to my account and ******* was fantastic. She worked with my availability for a live call, listened to my feedback, made note of it being useful to ZenBusiness, and resolved my inquiry over a friendly, supportive, and effective call. I gave 4 out 5 stars because in the beginning I wanted to set up my small business banking with **************** but their Plaid system was not yet set up for it. Inconvenient but I learned that it would be resolved over time but not immediately. So, I had to close that bank account and open one with BoA to keep everything connected to the system. I have and will certainly continue to recommend ZenBusiness to anyone looking to LLC.ZenBusiness Inc Response
07/05/2024
We appreciate the kind review and the feedback. Please let us know how we can continue to be of service as you build and grow your business.Review from valerie s
5 stars07/02/2024
I have been thoroughly impressed with the exceptional service provided by ******** and the team at ZenBusiness. Since investing in their services, my business has run smoothly, thanks to their proactive approach and dedicated support. Whenever an issue arises, the team ensures I am informed beforehand, keeping my business up to par with all requirements. I am truly grateful for their assistance in managing every step of the way, making the entire process seamless and stress-free. ZenBusiness has been an invaluable partner in my entrepreneurial journey.*****************************ZenBusiness Inc Response
07/03/2024
Thanks for the kind review. Thanks for taking the time to recognize ******** as well. We will be certain to let her know just how much her help meant.Review from Tia S
5 stars06/27/2024
Ive been using Zen Business for my registered agent for many years now. This year I had money ****************** reached out to me multiple times & was very understanding to my situation. Excellent ************************ service.ZenBusiness Inc Response
06/28/2024
Thanks for the kind review. We appreciate the continued business. Please let us know how we can continue to be of service.Review from Ian L
5 stars06/27/2024
****** was very good with helping me get my my Tax filing done thank youZenBusiness Inc Response
06/28/2024
We appreciate the kind review. Please let us know how we can continue to be of service. ****** and the rest of the team will be here ready to help.Review from Braydon P
5 stars06/26/2024
Okay, so this is going to be a bit of a mixed review, but I hope it is helpful to anyone looking at it.I launched my LLC through Zenbusiness to have an entity to hold ownership for my music, writing, and other media publications. The initial process was amazing, had a consultation over the phone. All went well except for one hitch in the beginning, I had signed up for their registered agent service, which had an extra cost that I had overlooked. They dinged my card a few times, I didn't have the funds in my business account for them. The 1st person I spoke with that time was not the most friendly about it, but the second person was. So why the 5 star review? I'll explain. After I got it figured out, I spoke to another gentleman and he was very professional and apologetic and it was a wonderful experience.Then a week later, I got a letter from a collections company about the fee for the registered agent, which I cancelled as mentioned earlier. It just so happened to come during a bit of a personal crisis for me, as i was having a PTSD episode. The collections agency was rude and hung up on me. Feeling defeated, I called Zenbusiness again and got ********, who was an absolute godsend. Not only did she solve the problem, but she was kind in spite of my adrenaline filled demeanor. She also took a legitimate interest in my business, and talking to her calmed my heart rate, and even had me smiling by the end of it. I got back to work after the interaction and had an extremely productive day creatively. Not common after an adrenaline spike. ******** saved the day!! I'm extremely difficult to work with when my adrenaline is flowing like that, and I honestly couldn't be more grateful for the interaction today.I do see that people are complaining about their costs, but all of us in business are in it to make money. I find the $200 a year to have someone to contact when things inevitably come up with the entity let's me focus on creating my work. 5/5 highly recommendZenBusiness Inc Response
06/27/2024
Thanks for the kind review. We are glad we were able to turn the experience around. Please let us know if there is anything else we can do for you.Review from Terra C
5 stars06/26/2024
ZenBusiness is super legit. Highly recommend them and their associates- ******* in particular, is savvy, incredibly efficient, and professional. I hope all ZenBusiness associates are like ******* :) It was a pleasure working with her and the company.ZenBusiness Inc Response
06/27/2024
Thanks for the kind review. Please let us know how we can continue to be of service. ******* and the rest of the team will be here ready to help.
Customer Review Rating
Average of 246 Customer Reviews
Contact Information
5511 Parkcrest Dr Ste 103
Austin, TX 78731-4917
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