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Find a Location

Indeed has 1 locations, listed below.

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    • Indeed

      6433 Champion Grandview Way Bldg 1 Austin, TX 78750-8588

      BBB Accredited Business

    Business ProfileforIndeed

    Job Listing Service
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.1/5stars

    Average of 260 Customer Reviews

    Customer Complaints

    603 complaints closed in last 3 years

    133 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/11/2017

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    Job Postings, Resume Search, Employer Branding

    Business Details

    Headquarters
    6433 Champion Grandview Way Bldg 1, Austin, TX 78750-8588
    BBB File Opened:
    6/10/2013
    Years in Business:
    19
    Business Started:
    10/14/2004
    Business Incorporated:
    8/3/2005
    Accredited Since:
    12/11/2017
    Type of Entity:
    Corporation
    Business Management
    • Mr. Chris Hyams, CEO
    Contact Information

    Principal

    • Mr. Chris Hyams, CEO

    Customer Complaints

    603 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/01/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I am writing to file a complaint against Indeed regarding their refusal to allow me to post jobs and verify my account, despite providing legitimate business documents multiple times. I have submitted insurance documents, utility bills, and a statement of registration from the provincial government all of which has my address and name and place of business. Despite this, an Indeed agent informed me that the decision is final, without providing any explanation or opportunity for resolution. This issue has severely hindered my ability to hire through their platform. I understand the need for reviews to prevent scams, but denying me a chance to rectify any issues is unreasonable and hinders my ability to recruit through their platform. I'm extremely frustrated as I am currently working with a business consultant (who has a ton of experience in this industry) and have paid a lot of money for their support in setting up the business, which is limited to just a couple of months. They have informed me that Indeed has been their go-to place to screen and hire contractors. I request your intervention to resolve this matter promptly.
    Read More

    Customer Reviews

    260 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sam H

    1 star

    07/20/2024

    Tried to open an employer account to post a job for my start up. They requested documents to verify the company which I did. One of the documents I have available and is mentioned as an acceptable form of verification is an article of incorporation. I got a rejection email saying that this is a publicly available document. Well yes article of incorporation are public documents surprise if you have an issue with publicly available documents how about you dont mention that you accept article of incorporation. After I told them that this is the only document available since were a start up from the useless list of documents, they sent me a useless auto email. I have never thought it would be harder for me to post a job opening on the internet than get a business loan.

    Indeed Response

    07/22/2024

    Hello ***, 

    To explain, it is normal that all accounts will be reviewed as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status that you're now experiencing. 

    Our team cannot accept public documents as they can be obtained by individuals that are not connected to the company. You can learn more about our verification process below. 

    ***************************************************************************************************************************************

    If you need further assistance, please email us at *************************************. 

    Best regards,

    Indeed Support

     

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