Business ProfileforLabAlley, LLC

I ordered food grade ethanol for food extraction purposes for a new project I'm starting. I Googled where to find food grade ethanol and they were the first name in the biggest pop up. Everything went fine and dandy until it took longer than normal for my package to arrive. Then package was delivered to my doorstep. I texted back a big thank you. Open said package to discover that my sealed bottle of ethanol was missing about 30% of the product and did not weigh two cups worth. I took photographs and immediately emailed Lab Alley, to let them know. Only to disappointingly get that gut syncing internet *************** of "here's your ticket number". As usual when that response happens that is the last you hear of any once accountability from their side. All they sent me was a follow-up get 10% off with a good review type of advertisement. I sent them a letter stating how I felt which is basically I'm sick of being ripped off by internet retail which accounts to about 50% of my purchases. A lot through Amazon.com and Albertsons Grocery apps. This not even two cups of food grade ethanol cost me $58!? Sigh.P. S., There was no paperwork, bill of sale and/or content. It said it came with instructions which it did not. That's always a bad sign. I told them he had no problem taking my credit card.. they also were sent photos.