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ComplaintsforRandolph Landscapes
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I am writing to report a serious issue that I have encountered with a landscaping service provider named *** "*******" Randolph. On March 72, my family and I entered into a contract with Mr. ********************** for landscaping services for our yard. As part of the contract, we paid him a deposit of $10,000 on a total contract price of $21,100.However, Mr. ********************** did not fulfill his obligations under the contract. He abruptly quit the job without completing the agreed-upon services. Instead of refunding our money, Mr. ********************** attempted to provide us with blueprints for work that he had decided not to do, which he demanded payment of $1500 for, even though it was not included in the original contract and we never agreed to such an arrangement.We are extremely disappointed with Mr. ************************ conduct, especially since we entered into a legally binding contract that required him to provide specific services in exchange for the agreed-upon payment. It is clear that he has failed to deliver on his commitments, and he has refused to refund our money despite his breach of contract.We urge the Better Business Bureau to take action on our complaint and ensure that Mr. ********************** fulfills his obligations under the contract or refunds our money in full. We appreciate your attention to this matter and look forward to your response.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.