Business ProfileforGrass Works Lawn Care LLC

Tenants hired this company for a fall cleanup of leaves. The company -removed excessive mulch from beds and gravel from walkways and creek bed.-removed a 5-6 anacacho orchid tree -removed several dormant perennials -removed a yaupon tree The damage was extensive. Having these plants and materials replaced will cost over $1000.00 I contacted the company. They sent a ******* to meet me on site. We walked through all the damage. I provided him a list of plants that were missing. He seemed to acknowledge the damage and said they would get back to **** received an email stating that their work was industry standards. I have a landscape design business, so I know it is not industry standards. It is basic plant identification. They ask for photos. I provided extensive photos of the plants that had been destroyed or removed. They again failed to offer a resolution.I wrote a review online where they have several other reviews documenting similar problems. They responded to provide my supposed video evidence.I provided blatant video evidence in several emails documenting workers asking their ******* about all the plants and trees in question, him approving their removal, and them being pulled up and cut down. The video also shows my driveway being filled with gravel several times and raked up and loaded. They gave no response to video evidence that they requested. I called several times to ask if they needed anything else and to follow up, but got no response.Instead I discovered they blocked my number. I emailed saying that I was having a problem getting though and asked if I should stop by the office and later curious if I should reach out to a lawyer or other clients whod had similar issues. They responded by having a lawyer email a cease and desist and threatening that I remove my online review. **** said if everything was true theres no reason to remove it. I did not. For cost of lawyers letter, they could have replaced some plants or a tree.