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Find a Location

Ethos Technologies, Inc. has 1 locations, listed below.

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    Business ProfileforEthos Technologies, Inc.

    Life Insurance
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.53/5stars

    Average of 72 Customer Reviews

    Customer Complaints

    19 complaints closed in last 3 years

    9 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/12/2022

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Ethos offers life insurance policies, with no medical exam requirement and same-day coverage from top carriers. Policies can be customized to a budget, and sales agents don't work on commission. Term life and whole life policies are available.

    Products & Services

    Term and Whole life policies

    Business Details

    Location of This Business
    1606 Headway Cir # 9013, Austin, TX 78754-5123
    BBB File Opened:
    6/29/2022
    Years in Business:
    5
    Business Started:
    1/30/2019
    Business Incorporated:
    1/30/2019
    Accredited Since:
    7/12/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Lingke Wang, Co-Founder
    • Mr. Peter Colis, Co-Founder
    Contact Information

    Principal

    • Mr. Lingke Wang, Co-Founder

    Customer Contact

    • Mr. Peter Colis, Co-Founder

    Industry Tip

    BBB Tip: How to buy life insurance

    Customer Complaints

    19 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/11/2024

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I bought a life insurance policy for 350k thru Ethos. Ethos cancelled my police May 15 and told me my $3900 refund was in the mail. After numerous calls. Ethos says ******** made the check. ******** said they didn't service a policy that's starts with (JT) which my policy does. After calling both parties today. Ethos is definitely not being truthful about the money paid on the policy.
    Read More

    Customer Reviews

    72 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lashica R

    1 star

    03/19/2024

    The agent ******* is extremely rude. You will get him everytime you call the company and press 3.

    Ethos Technologies, Inc. Response

    04/08/2024

    Hello Ms Robinson,

    We're deeply concerned to hear about your experience.

    Providing excellent customer service is paramount to us, and rudeness is never acceptable. We apologize for any discomfort or frustration caused by your interactions and assure you that we'll address this matter promptly to ensure all our customers receive courteous and professional assistance.

    If you have any further concerns or wish to discuss this matter in more detail, please don't hesitate to reach out to us directly at [email protected] or call us at (888)384-6754. 
    We're committed to resolving this issue and providing you with the exceptional service you deserve.

    Thanks,
    Ethos Support

    Local BBB

    BBB serving the Heart of Texas

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