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Find a Location

Axis Supply has 1 locations, listed below.

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    Business ProfileforAxis Supply

    Logistics

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    500 E 4th St Ste 353, Austin, TX 78701-3720
    BBB File Opened:
    5/1/2019
    Years in Business:
    7
    Business Started:
    12/6/2016
    Business Incorporated:
    12/6/2016
    Type of Entity:
    Corporation
    Alternate Business Name
    • Axis Supply Corporation
    Business Management
    • Mr. Naved Ahwzai, Director
    Contact Information

    Principal

    • Mr. Naved Ahwzai, Director

    Customer Contact

    • Mr. Naved Ahwzai, Director

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/01/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I purchased a washer and dryer unit with the guarantee that they were both working units with only cosmetic issues. I was also guaranteed a year of manufacturers warranty for both units. At the time I arrived home with the units and installed both, I found the dryer to be incomplete, the washer had broken parts. ****** did not work as it would leak water and show error message, dryer did not work either. I contacted the 800 number I was provided for technician help, tech came out to see about repair. The tech called whirlpool to verify warranty status and was told it was not covered under any warranty. I have contacted the seller with no resolution. They have stated they will not issue a refund and then stated would send a technician out for repair. The same tech came out and stated her would not be working on units unless service was paid since units were out of warranty, I have spoken with ****** who claims to be a customer service rep. *** told by ****** that I would have a solution to this problem, was only told they are trying to figure out the issue and does not know when or if I will be getting replacement units as it looks like the items were defective.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Al V

    1 star

    09/20/2023

    PLEASE DON'T BUT FROM HERE. Total scam. I bought a fridge yesterday, paid to have it delivered and once plugged in it didn't work. There's no phone number and employee at location says "call headquarters" which I did but they don't answer calls or emails. Total scam

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