Business ProfileforVA Claims Insider

Recently in Feb i was seeking help/guidance for putting in VA claims since i have an extreme difficulty talking about myself & while in the military i didn't give myself the time to get medically checked out for issues i was having. Living overseas in ***** also adds to that difficulty, but i digress. Hence why i attempted to use CI as a form of guidance. From quick memory i've had a total of 4 phone calls with them, 2 of which were the onboarding rep & the other 2 were my coach. The onboarding felt a little rushed, but i thought nothing of it. I told them my rating & wanted help trying to get my migraines re-evaluated & to also my insomnia. I even told them to please be mindful of the time difference because it's a 13h difference, which they ignored many times & called me at 2-3am. They went straight for my migraines claim & have had near 0 help with the insomnia. Basically that insomnia is difficult to prove & that's about it. Something a friend/family could have told me. At the same time i was collecting data on my insomnia for 2 years for a solid case. VA immediately denied my migraines, but scheduled me with a psychiatrist for the insomnia & that went through. My own work with no help from them at all. I told them about my increase & next thing you know i have a $5,500 bill sitting in my email. They basically slapped their name on my work. I roughly calculated it up. 4 total calls spanning 2h of time. 2 of which were the onboarding, 2 were my coach. I told them this in an ********* got a call from a Claims Rep saying she would look into it & get back with me. That was back in early ********** heard nothing since, but best believe CI has sent me an email about payment like clockwork every week. Dont get me wrong, i would have absolutely no problem paying for help at all, but there was no help, no insight, *********** told the rep this. I'm not paying any service bill because there was no service given at all. It's just fraud & scamming on veterans needing help.