ComplaintsforNeon Signs USA
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Complaint Details
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Initial Complaint
04/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I ordered my sign and it hasnt came and Im seemingly out over 200$. I cant call they have no number and wont respond to emails.Initial Complaint
06/21/2022
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
Neon Sign ***. There are many businesses with a similar name, this logo looks like a baseball diamond (a larger diamond, with a smaller one where home plate would be). I ordered two neon lights, but never received an email confirming my order. When I became concerned, I tried to contact them, but there is now no mention on them online. When I ordered, it was mentioned this was a ** company, but when the charge hit my credit card, I see they are from *****. Dishonest company and I believe they never had intentions of filling my order.I ordered on June 16th. The order number they assigned to me is *****Initial Complaint
01/27/2022
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I would like to return a sign. I have made multiple attempts, however my order is still processing. Order # *****, January 5, 2022 the amount of $258.99 was withdrawn from my account. The return policy seams very easy, however there is no phone *************** are not replied to. With my order still processing, I am not able to proceed with the return policy. The sign has been delivered & does not look like the picture, thus trying to return the sign.
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.