Business ProfileforRoger Beasley Mazda South

ABOUT A MONTH AGO I TOOK MY 2019 CX-5 INTO THE **** BECAUSE MY DRIVERS HEADLIGHT WAS FLASHING WHEN I WOULD USE MY SIGNAL LIGHT. I PURCHASED THIS VEHILCE IN SEPTEMBER OF 2022 WITH 21K MILES AND I WAS TOLD IT WAS CERTIFIED PRE OWNED. ONCE ROGER BEASLEY MAZDA SOUTH TOOK A LOOK AT MY VEHILCE THEY TOLD ME IT NEEDED A NEW HEAD LIGHT, BUT IT WAS NOT COVERED UNDER THE CERTIFIED PRE OWNED CONTRACT BECAUSE IT WAS AN AFTER MARKET HEAD LIGHT. MY FIRST QUESTION WAS "WHY DO I NEED TO PAY TO REPLACE THE HEAD LIGHT WHEN I PURCHASED THE VEHICLE WITH THE AFTER MARKET HEAD LIGHT ON IT ALREADY?" OF COURSE THEY DIDN'T RESPOND TO THAT!I ENDED UP EMAILING THE ** ABOUT THE ISSUE AND THE BEST THEY COULD DO FOR ME WAS COVERING THE INSTALL FEE AND HALF OF THE HEAD LIGHT WHICH PUTS ME OUT OF $300. IF THE HEAD LIGHT WAS GOOD ENOUGH TO BE CERTIFIED WHY ISN'T IT GOOD ENOUGH TO BE COVERED UNDER THE CONTRACT? THIS IS THE THIRD ISSUE **** HAD WITH MAZDA, FIRST WAS THE *** I GOT THAT WASN'T EVEN PROGRAMMED TO MY VEHICLE AND THEY MADE ME JUMP THROUGH HOOPS TO GET THAT FIXED, NEXT WAS MY TRADE IN, I'M NOT SURE WHO INFORMS THE *** WHEN SOMEONE BUYS IT, BUT I ENDED UP GETTING A TICKET FOR THE 2022 KIA ***** IN OCTOBER WHEN IT WASN'T EVEN IN MY POSSESION, LASTLY THERE IS THIS HEAD LIGHT ISSUE THAT AGAIN I'M HAVING TO TAKE CARE OF. **** ASKED FOR A COPY OF THE *** CHECK LIST AND OF COURSE YOU'VE GUESSED AGAIN, I HAVEN'T RECEIVED IT NOR DID I GET A COPY AT TIME OF PURCHASE. I'M REACHING OUT AS MY LAST RESORT TO SEE IF I CAN GET SOME KIND OF HELP WITH THIS DEALERSHIP BECAUSE NO ONE SEEMS TO CARE TO DO THE RIGHT THING!