ComplaintsforMunicipal Parking Services
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Complaint Details
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Initial Complaint
02/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I parked at **** ***** **. Baltimore while doing an emergency repair for the Daycare Center located in this building during the afternoon of 2/3/23. There’s construction all around this area and only parking available was this. While I rushed to assist with the emergency repair I forgot to fill the information on the app (as there is no kiosk or booth to get a ticket) Today, I received an official looking "citation" - TICKET # ******* at Garage#P2308-P2307 from Premium Parking for $95 which stated that $30 was for parking and $65 was the "Ticket Amount." First, I believe they may be doing this to many of the visitors of this building. Second, the fine is exorbitant. Third, this is made to look official when Premium Parking has no legal authority to enforce "tickets" or fines. They threat with booting/towing and collections. These guys are predatory and kindly request BBB to look into what they are doing because from my perspective it is harassment and threatening which is a violation of state law. It should also be noted that they do NOT provide a phone to call to and they pretend to be an “official-looking agency”.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.