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Business ProfileforDLDNation LLC
At-a-glance
Related Categories
Business Details
- Location of This Business
- Austin, TX 78703-0064
- BBB File Opened:
- 1/14/2020
- Years in Business:
- 8
- Business Started:
- 6/20/2016
- Business Incorporated:
- 6/20/2016
- Type of Entity:
- Limited Liability Company (LLC)
- Related Businesses
- Business Management
- Mrs. Dala L. McDevitt, Managing Member
- Mr. Sean McDevitt, Managing Member
- Contact Information
Principal
- Mrs. Dala L. McDevitt, Managing Member
Customer Contact
- Mrs. Dala L. McDevitt, Managing Member
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/25/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Heather F
05/27/2024
DLDNation LLC Response
05/28/2024
Thank you for sharing your feedback. We are truly sorry to hear about your dissatisfaction with our services.
At DLD Nation, we are committed to supporting our clients on their health and wellness journeys, including those with pre-diabetic conditions. Our coaches and Registered Dietitians are highly trained and experienced in providing personalized guidance to help manage and improve such conditions to achieve their goals.
We offered to transition you to work with a Registered Dietitian, who could have provided specialized support tailored to your health needs. We believe that this could have been a valuable resource for you.
We understand your frustration regarding the cancellation fee and the refund. We clearly state our cancellation policy in the contract, and we encourage all clients to review it thoroughly before signing. This policy helps us maintain the quality and consistency of our services for everyone.
We are dedicated to the health and well-being of our clients, and we genuinely hope you find the support and resources that best suit your needs. If you have any further questions or concerns, please feel free to reach out to us directly.
Best wishes for your health and wellness journey.
Sincerely,
*************************
DLD Nation
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