Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Pet Services

ESA Doctors

Headquarters

Reviews

This profile includes reviews for ESA Doctors's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

ESA Doctors has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • ESA Doctors

      108 Wild Basin Rd Ste 250 West Lake Hills, TX 78746-3468

    • ESA Doctors

      1507 7th St # 263 Santa Monica, CA 90401-2605

    Customer Review Ratings

    4.92/5 stars

    Average of 130 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromAbigail L

      Date: 04/28/2025

      5 stars
      Quick and efficient service and evaluation. The nurses and doctors are very professional.
    • Review fromBridgett W

      Date: 04/20/2025

      5 stars
      A very helpful resource for those with emotional support animals, device ******************** and those looking into that process. Very quick response time and a very kind team.
    • Review fromDylan M

      Date: 02/12/2025

      5 stars
      They are always quick and efficient with the letters. Have never had an issue in the 6 years I've had my dog.
    • Review fromValorie D

      Date: 02/09/2025

      5 stars
      I am appreciative of the professionalism, response and encouragement this business provided to me and my animals. Thank you very. much.
    • Review fromJessica H

      Date: 11/08/2024

      5 stars
      Very reliable and trustworthy business! Got what I needed super fast and my customer service experience with them was great.
    • Review fromDanielle K

      Date: 10/24/2024

      5 stars
      I have used this service since 2017 and it is so incredibly helpful. The support email responds within the same day typically too. This is a really helpful, legitimate, and honest service.
    • Review fromAn A

      Date: 10/23/2024

      5 stars
      Their dedication and commitment were truly exceptional. They demonstrated attentiveness and professionalism at every step of the process. I highly recommend their services!
    • Review fromKristian H

      Date: 10/02/2024

      5 stars
      Im very thankful I found this service! I needed something fast for my apartment application. ******** times were fast and service was great! Thank you so much again!
    • Review fromMitchell B

      Date: 09/26/2024

      5 stars
      They helped me get my letter in the tine frame I needed. Finally some good people who are there for you when nobody else is. I highly recommend. Little pricey. But my dogs are worth it.
    • Review fromArleth G

      Date: 08/06/2024

      5 stars
      My process of working with ESA doctors was very smooth, I received my letter within 24 hours. They have been super helpful and responsive. I even had a situation where I had issues with my property manager and I was able to ask them questions and they were so helpful and kind. I would highly recommend them!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.