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Find a Location

Austin Real Estate Experts has 1 locations, listed below.

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    Business ProfileforAustin Real Estate Experts

    Real Estate Broker

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    12012 Technology Blvd, Austin, TX 78727
    BBB File Opened:
    9/13/2023
    Years in Business:
    10
    Business Started:
    8/11/2013
    Business Management
    • Mr. Matt Menard
    Contact Information

    Principal

    • Mr. Matt Menard

    Customer Contact

    • Mr. Matt Menard

    Industry Tip

    BBB Tip: How to choose a real estate agent

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/14/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    My partner and I recently applied to rent a home in ******, *****, under the impression that if approved we would be able to move in at some point during the month of September 2023. Our application was submitted and approved on September 9, 2023. On September 11, 2023 we were contacted by the listing agent and informed that the move-in date was pushed back to the start of October. We immediately informed the listing agent that this would not work for us, as we had already submitted our 30-day notice and requested a reimbursement of our application fees. The listing agent informed us that we would need to speak to her broker in regards to getting reimbursed. The broker (*********************) was extremely rude and refused to reimburse me the application fee, then proceeded to block my number. As of today, the property is still being advertised as available for September 15, 2023. Had we known that this advertisement was fraudulent, my partner and I never would have completed the application process.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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