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Find a Location

Sherri Hill, Inc. has 1 locations, listed below.

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    Business ProfileforSherri Hill, Inc.

    Retail Stores

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    Sherri Hill

    Business Details

    Location of This Business
    201 W. 5th Street, Austin, TX 78701
    BBB File Opened:
    4/19/2016
    Years in Business:
    16
    Business Started:
    7/1/2008
    Business Incorporated:
    7/1/2008
    Type of Entity:
    Corporation
    Business Management
    • Mr. Dusty Hill, President
    Contact Information

    Principal

    • Mr. Dusty Hill, President

    Customer Contact

    • Mr. Dusty Hill, President

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/28/2022

    I purchased a broken glass dress from a retailer. ************** in ********** **. The dress arrived at my house in perfect condition last Saturday. Once we got the dress and and attempt to move from one room in the house to the next pieces of the broken glass where so delicately sewn on they began to fall off. 4 pieces to be exact. It is very noticeable when those pieces are missing from the dress. I immediately reached out and filed complaint with sherrihill on the online form. 6 days have passed and no contact. I called directly to corporate and am told I have to go back to retailer. Retailer does not give refunds again the item arrived from retailer in perfect condition. I paid **** for dress plus tax. The prom is next Saturday April 2nd. I feel it's only fair to get a new dress identical that my daughter can wear to the prom without falling apart or a refund of my money. I am beyond frustrated to not be able to talk to anyone just thrown back to the retailer or get a response from my email complaint. This is horrible quality item, horrible customer service.

    Customer Reviews

    0 Customer Reviews

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