ComplaintsforRefund Processing Corp
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Complaint Details
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Initial Complaint
03/07/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
11/14/2022 Reference # ******* Address is ***************************************************** Was contacted by this company regarding Monies they would help recover . I am not sure what they are doing or have done . I am afraid i will lose my home to these predators. I believe they have filed some claim with Bexar County and received Approx. $600.00 I have not received any monies And i am now receiving invoices for services pprovided and have no idea what services have been provided. Please HelpBusiness response
03/13/2024
We made several attempts to contact the client and explain the balance owed to our company for services we provided, however there was no answer to our phone calls nor did we receive any calls from the client regarding the invoices we sent out. After receiving this complaint, we were finally able to speak with the client and explain the reason for the balance. The majority of the money we helped the client recover was applied to an unpaid property tax bill that the client had. Turns out the client didn't file this complaint personally and they understand why we sent the invoice. Everything has been resolved directly with the actual client.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.