ComplaintsforLone Star Auto Ranch
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Complaint Details
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Initial Complaint
01/31/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On Sunday, Jan 2nd we went and looked at a vehicle for sale. After being told many of the issues with the vehicle would be fixed and were minor we decided to purchase it. We were charged $1,700 for a warranty thats price was not discussed nor mentioned. We were told the broken dashboard was a factory recall and he would be able to get it fixed for us. We were told he would order a spare key, this never happened. We were told the tire senor light was on because of a low tire, this is not true the sensor is bad and will cost $600 to have fixed. The rear hatch was not opening properly and we were told if you use the key it will open fine, also not true. There are countless problems with the vehicle they sold us claiming it was a good working vehicle. There were many inaccurate things told to us that day and none of them have been honored by this business. They claim if we bring the vehicle and drop it off, they will do their best to help us, which is likely another lie
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.