Business ProfileforA2Z Virtual Assistant Services

This bookkeeper reached out to me on LinkedIn. I made the bad assumption that the services of A2Z Virtual Assistant Services were reputable services. The bookkeeper gave me a quote in November of 2021 for completion of P&Ls for a couple of businesses for $1200. The $1200 was paid in advance to get the work done quickly. The first step was setting up the Chart of Accounts for both entities in QuickBooks Online. I giving writing feedback on what should be changed in the Chart of Accounts. However, the Chart of Accounts were never correct through March, 2022. Additionally, the bookkeeper had errors in the P&Ls for 2021 all the way through March, 2022. I mentioned the error in the P&L several times and each time the bookkeeper would produce a P&L that was incorrect. I mentioned that I could run a report of all deposits in my bank account to show the revenues for the business. Finally, the bookkeeper made an adjustment to the top line revenues based up the data I share. However, there were other errors in the P&L. The bookkeeper failed to return calls and would not pick up the phone. The bookkeeper mentioned that I should set up a Zoom call using her calendar software. I did not so, but the bookkeeper did not join the Zoom call when it was scheduled. This bookkeeper made numerous excuses for not completing the work that was contracted. After the missed Zoom call, I decided to no longer work with this bookkeeper. I am requesting a refund of the money spent on a project that was not completed.