ComplaintsforCLAW Enterprises LLC
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Complaint Details
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Initial Complaint
08/01/2023
- Complaint Type:
- Billing Issues
- Status:
- Resolved
The amount owed of $2350 is for 2 invoices. Original balance due was $1440 for 1 and $1550 for 1 original total was $2990. The load for $1440 was brought down because we were told load would be ****** lbs. after being loaded, noticed truck was pulling hard. Took to scale, and when weighed at scale load was over ****** lbs. I felt extremely uncomfortable hauling over my 20K *** limit to destination (*********** to ********, ** 297 miles), so I contacted broker, Claw Enterprises LLC and my contact at the destination site. After speaking to contact at job site in Cartage, I agreed to meet in ****, **. I reluctantly accepted new rate of $800 with the inconsistency of the communication on this load, but completed the task as hired to do. The 2nd load was *********** to *******, **. That load was correct to the notes in email and via text. Owed for that load is the $1550. MULTIPLE attempts to contact Claw Enterprises for payment have been made, and 1 reply via email stating payment would be made when they get paid, another email recently stating a check has been mailed, and 7 days later, there is still no payment. My policy is 30 day payout according to my invoices, which they accepted. It's been over 90 days and little to no reply to emails or phone calls & messages to multiple numbers, and no payments for either invoice has been received.Customer response
08/01/2023
My payment was received yesterday, July 31st.
I would still like for the complaint to stay on their record due to the fact it took them 90 days to pay.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.