Business ProfileforCity Spring & Brake, Inc.

I took my 2013 **** Explorer to City Springs Brake on ************** on 1/7/2024 to have my lower control arms and rackinpino fix along with a wheel alignment ,to Mr. *** he informed that it would take at least 3 days . When I went to go pick up my car after I paid him in full my car didn't work still . I gave him ****** in cash . I couldn't even get out the parking lot he said he didn't know what happened I was very ***et because I had been without transportation for almost a week . It causes me problems trying to get a ride to my appointments , I'm a crhons patient and this cause me to be ill flare *** bad . He then stated to me he didn't have the equipment to complete my car I said why did you take the job if you didn't have the equipment. This cause so much stress on me then my car was told to ****** by him and they couldn't fix the repair so I had to come up with more money to get it moved from there before storage fees another ****** . I'm on a fixed income only of ****** monthly* I had to take my car too ********** Brothers on Folsom for a diagnostic.and pay anter ****** Mr. ***** showed on the computer along with my paperwork from City Springs that the repair was never done. I have all my receipts. My uncle and I went back to **************************** and ask for my money back and he refused even with me having my paperwork from ********** Brothers showing it was not repaired. I'm seeking my refund back please.