ComplaintsforMagic Express Wash and Lube
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Complaint Details
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Initial Complaint
01/09/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
On November 18,2022 I took my car to get the oil changed from this establishment. On December 18,2022 my car died on me and I was stuck on the side of the highway. I had my car towed to ***********, here in ******** to see what the problem was and was informed that the oil drain plug was not put back in correctly, resulting in all of the oil running out, resulting in my car now needing a new motor. I've called, emailed and spoke to the owner of this establishment first on 12/30/22 and still have not received a resolution as to them taking ownership of their problem resulting in me not having a car and for them to cover the cost of repairs, which is over $10,000. My calls and emails have now gone unanswered and I would like to have help in getting them to cover the cost of repair to my car because this is the only means of transportation I have for my family, which I've explained to *******************************, the owner of the establishment.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.