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      Country
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          Find a Location

          D J's Roofing has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.
            • D J's Roofing

              5350 Cash Cir Beaumont, TX 77705-6706

            • D J's Roofing

              PO Box 970 Groves, TX 77619-0970

            Business ProfileforD J's Roofing

            Roofing Contractors
            Multi Location Business

            Current Alerts For This Business

            Alert:

            BBB files indicate this business has a pattern of complaints concerning: Customer Service issues, Repair and Product issues:  Complainants state once the business was paid and roof work began, workers were not supervised and made mistakes resulting in additional damage. The business owner did not respond to calls and texts to address problematic issues which delayed completion.  The business owner then requested more money. Complainants allege more money would not be needed if the work had been done properly.

            Better Business Bureau sent a letter to the company on March 15, 2019 asking D J's Roofing to address the underlying issues for these pattern of complaints.  To date, the business has not responded to BBB's request to address these patterns and to respond to the unanswered and unresolved complaints.  BBB will continue to monitor and update this alert should the business address these issues.

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            D J's Roofing has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • D J's Roofing

                5350 Cash Cir Beaumont, TX 77705-6706

              • D J's Roofing

                PO Box 970 Groves, TX 77619-0970

              Location of This Business
              5350 Cash Cir, Beaumont, TX 77705-6706
              BBB File Opened:
              3/30/1999
              Years in Business:
              25
              Business Started:
              3/30/1999
              Business Started Locally:
              3/30/1999
              Type of Entity:
              Sole Proprietorship
              Alternate Business Name
              • David James Roofing
              Business Management
              • Mr. David James, Owner
              Contact Information

              Principal

              • Mr. David James, Owner

              Customer Contact

              • Mr. David James, Owner

              Industry Tip

              BBB Tip: Hire a trusted roofing contractor to repair, replace roof

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/05/2022

              Complaint Type:
              Customer Service Issues
              Status:
              Unanswered
              On 12-31-21, I entered into a contract agreement with ***** ***** (Owner) DJ's Roofing to have work done in my home on 2 Rooms which involved drywall, painting, and replacing baseboard/Crown molding. We both agreed upon a price of $2800 with a $1500 deposit before work could start. I asked for ***** ***** to write me up a contract on the price and detailing our agreement which he did that same day. I wired ***** ***** $1500 from my bank through Zelle directly into his account. He promised me that work would begin that same day and would be completed Saturday 01-01-22. ***** ***** and another worker returned later that day with only a portion of the supplies and materials to start the job in my home. He advised me that he made a mistake on supplies when placing his order with the Material Company and needed $350 more dollars. I told him that we'd already agreed to a price in the Invoice Contract he sent me, but that I'd give him an additional $175 toward my deposit to help expedite the process. He agreed and I cash app him the money. He promised me that he'd be back after lunch with the rest of the materials to begin working in my home. He never returned as promised. He said that he'd return Saturday to start work and be completely finished Sunday, but ***** ***** didn't return those days either. After numerous phone calls and text messages, he finally returned my calls and stated to me that he'd had trouble finding workers to do the job in my home. At this point I told ***** ***** that I did not want to do business with him nor DJ's Roofing and I wanted my deposit returned to me ASAP because he'd breached our contract agreement. ***** ***** told me that he didn't have my deposit to return to me because his working capital account had been over drawn and that the earliest he could return my deposit was Tuesday 01-04-22. He lied about that too, because he never called me as promised or showed up to my home to return my deposit. I will be pursuing legal charges.

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Felicia W

              5 stars

              11/25/2022

              Hello David (DJ), ******* (Zahbuuh) Look me up. (Ashia) Good Work. ALLMIGHTY GOD WIN. Text me. It has been 5 years.

              Local BBB

              Better Business Bureau in Southeast Texas

              BBB Reports On

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