Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Ideal Transmission has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Ideal Transmission

      3446 Washington Blvd Beaumont, TX 77705-1233

    • Ideal Transmission

      712 W Gibson St Jasper, TX 75951-4912

    Business ProfileforIdeal Transmission

    Transmission
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Ideal Transmission has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Ideal Transmission

        3446 Washington Blvd Beaumont, TX 77705-1233

      • Ideal Transmission

        712 W Gibson St Jasper, TX 75951-4912

      Location of This Business
      3446 Washington Blvd, Beaumont, TX 77705-1233
      BBB File Opened:
      12/11/1995
      Years in Business:
      31
      Business Started:
      9/19/1992
      Business Started Locally:
      6/1/1992
      Type of Entity:
      Corporation
      Business Management
      • Mark Reddoch Jr., Manager - Beaumont
      • Mark Reddoch Sr., Owner
      • Terri Reddoch, Owner/Office Manager - Jasper
      Contact Information

      Principal

      • Mark Reddoch Sr., Owner

      Customer Contact

      • Terri Reddoch, Owner/Office Manager - Jasper
      Additional Contact Information

      Fax Numbers

      • (409) 840-2071
        Primary Fax
      • (409) 383-6911
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/24/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      My transmission went out. I paid Ideal Transmission to overhaul my transmission. That was the option they recommended. They stated that my car would be under warranty for any repairs to the transmission afterward and in 2 weeks I would have to bring my car back for a "check up" on the transmission. They took months instead of two weeks to contact me for the actual check up. From the time they initially completed the repairs in January to present, my vehicle has been in their shop 3 times. Each time they seemingly found a separate issue costing more money. Currently they have had my vehicle for a month for a warranty related repair. The transmission is pouring out transmission fluid. I initially called and reported a small leak once I got it back from it second repair and they never contacted me back like they said they would to take a look at the small leak. They only recieved my car once the fluid began to pour out and the car was not driveable and no contact was made from them about any repairs for a month now. They avoid my calls and when they do actually answer they say my car is being worked on and might be ready in a few days.
      Read More

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      Better Business Bureau in Southeast Texas

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.