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            • CannaGlobe

              15511 W Highway 71 Ste 110 420 Bee Cave, TX 78738

            Business ProfileCannaGlobe

            Cannabis

            Contact Information

            15511 W Highway 71 Ste 110 420

            Bee Cave, TX 78738

            Visit Website
            (833) 722-8339

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 1

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            15511 W Highway 71 Ste 110 420, Bee Cave, TX 78738
            BBB File Opened:
            7/26/2023
            Years in Business:
            1
            Business Started:
            7/26/2023
            Business Management
            • Trei Henri, Manager
            Contact Information

            Principal

            • Trei Henri, Manager

            Customer Contact

            • Trei Henri, Manager
            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/28/2024

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            I ordered 3 products from this company, initially I had received 1 but not the other 2.They sent me another package with one of the missing 2 items and not the third.So in total I ordered 3 items, and after a number of difficulties with the company I received 2 out of the 3.I messaged a few times and requested the product, then finally a reimbursement of the product and I have never heard from them again.I went through my credit card company and the initial issue was not entered correctly and the resolution for the issue was denied as the company said I received my product and didnt return it within the 3 day timeframe.BUT I never got the product so how could I return it?They emailed me confirming I didnt get it and they said they would reimburse me, then nothing!No word from them, no reimbursement.
            Read More
            Read 2 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Theresa P

            08/21/2024

            Several months ago I was looking for a part-time job and discussed becoming an affiliate with this company through an established seller named *********************************. I was told that all I had to do was purchase one thing a month while being active as an affiliate. I agreed, made a purchase and then after the initial purchase my mother became ill and passed away. I had no time to be an active seller and reached out to ******** explaining my situation and that I wished to resign as an affiliate. Long story short and many months later Ive still not had my affiliate status removed and have had $53.27 automatically withdrawn from my checking every month. ******** says they cant do anything and to get in touch with ********. ******** does nothing and now Ive had to close my card down in order to stop the payments from automatically being withdrawn. This part-time job has cost me money, time, and grief during a time in my life where I just didnt need this. If Cannaglobe cant contact their business partners, and the and the business partners let this sort of bad business practice to go on for months and let commission be made by continuing to collect from affiliates who have made requests (several of them) to cancel their association with them then this is a form of fraud. Beware of working with this company. Ive lost around $500 with this company. If you do decide to work through this company make sure you get all the info needed in order to cancel your account if you wish to later.

            CannaGlobe Response

            08/22/2024

             *************** is actually a customer and NOT an Affiliate - she has never cancelled her affiliation. A few facts about our business:

            - J Kopstain is not an employee and has no operational responsibility and did nothing wrong in this scenario.  

            - A person can join as an affiliate for free - the only requirement to earn commissions is to have a single product on autoship each month.. *************** joined as a customer (not as an Affiliate) and set up her monthly autoship herself.

            - A customer's autoship is 100% their choice - there is no contract - they can cancel their autoship at any time for free and  can cancel it themselves in their portal.

            - There is no good reason for this person to lose money as it was their choice to continue to buy through their autoship and she could have cancelled at any time on her own.  

            *************** has contacted our Support 1 time regarding returning a product she purchased and we sent her return instructions. She could have returned her products unopened for a full refund but she did not. 

            *************** signed up as a customer, set up her autoship and simply didn't turn it off and she is upset at our Company for her oversite.  We have since turned off her autoship so she will not receive them any more.

            Our Company offers members the ability to earn commissions from sales made on their personal e-commerce website.  We do not require a contract or time commitment - it is 100% in the member's control the amount of time and effort they put into their business.  We have thousands of very happy associates who earn part time and full time money from this opportunity.

            Local BBB

            BBB serving the Heart of Texas

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