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Greater Houston Eye Consultants has 1 locations, listed below.

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    Business ProfileforGreater Houston Eye Consultants

    Optometrist

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6330 West Loop S Ste 100, Bellaire, TX 77401
    BBB File Opened:
    11/1/2022
    Business Management
    • Sumeet Sharma MD
    Contact Information

    Principal

    • Sumeet Sharma MD

    Customer Contact

    • Sumeet Sharma MD

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/01/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Dr. Sumeet K. ****** performed cataract eye surgery on my right eye July 18, 2022. Prior to surgery, he promised that if my sight was not very good afterward, he would perform Lasik to correct it. I paid an extra $500 for "mono vision" which means my right eye is for reading, and left is for distance. I also paid $230 for office visits, $250 for the surgery center fee, $47 for eye drops. Medicare will not pay for a 2nd surgery on the same eye, so I am also "out" whatever Medicare paid -- in the event I have another surgeon re-do my eye. Dr. ****** was supposed to set my right eye for "up close" and he set it for distance instead. (I saw several doctors after my surgery and they confirmed that he made errors in his calculations. One doctor received copies of Dr. ******** records and by reading those records, he could determine that errors were made.) Once I knew the surgery was not done correctly, I asked to have the Lasik which he had promised, and he said "I wouldn't recommend it, and I don't do Lasik." His advice to me was to "be positive and get on with your life and do the things you like to do." I have called Dr. ****** and written 3 letters to him to try to resolve this issue by receiving a full refund for the surgery, so that I can have corrective surgery done elsewhere. He called me once and basically said "sometimes mistakes happen." He interrupted me a lot and would not accept responsibility for what he did. I have given him a month to respond, and I've called his office and left a message, but he will not return my call. It's now been several months since the surgery. I am hoping you can help me resolve this. I don't want "revenge" or "damages" (such as in a lawsuit) -- I only want a refund so I can go elsewhere and have the surgery corrected. Thank you for your help with this.

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