ComplaintsforElite Sprinkler Systems
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Complaint Details
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Initial Complaint
01/26/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I hired *************************** of Elite Sprinkler Systems to install an irrigation system and do some landscaping projects in my yard. He required a 50% deposit of $2300 which I paid him on 10/12/2022. After several instances of him delaying my project, I became concerned. He was also not supplying me with a copy of the sprinkler design which I had requested from the start. I found out that he is NOT a licensed irrigator in the ***********, even though he advertises with his license number, and he would not provide his proof of insurance. I asked to cancel the job and for a refund, which he offered at one time, but then refused, and then woudn't contact me in a timely manner. He finally offered a refund subtracting $600 dollars which I would not accept. I asked him for a full refund by a certain date which he did not comply with. I hired a lawyer and he is not responding to the lawyer's letter. I've reported him to the city, and the state. I've attached the letter from my lawyer and text and email documentation of our communications. I would like a full refund of my deposit and the $500 dollars I've incurred in attorney's fees. I appreciate your help and hope he will not be able to continue to take advantage of people in this way.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.