![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforChad Lee's Concrete Construction
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/05/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
In early July of 2021, I contracted with Chad Lee of Chad Lee Concrete to prepare our homesite area for installation of new concrete for a driveway apron and backyard patio based on a written quote he gave me for a "turnkey" installation of $ 6000.00. As the concrete installation began on July 12th, I gave Mr. Lee a check for $ 3000.00 as a deposit for the job and paid him the balance of $ 3000.00 the following day upon completion of the installation. On or about September 25th, I received a certified letter from *** ***** Supply Company in Lindale that the concrete invoice from July 13th to Chad Lee for our job has not been paid and that our property will be subject to a mechanics lien if the invoice remains unpaid. My phone calls to Chad Lee have remained unanswered. However, he has responded to a couple of text messages and assured me that he was "going to take care of it". On October 21, I received a 2nd certified letter from *** ***** confirming that the lien has been filed with a copy of the record. Mr. Lee responded to to my text message again stating that he was trying to collect $6K from another customer to pay the bill. Mr, Lee did not respond to my text inquiry on 11/4. In a conversation with *** *****'s business manager today on 11/5, the invoice appears to remain unpaid.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.