ComplaintsforKnights Inn Big Spring
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Complaint Details
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Initial Complaint
08/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Check I was suppose to be from June 19,2023 til June 24,2023.I arrived on a business trip to the knights inn hotel after creating reservations online. Once I arrived and even after I had already paid for the reservation online the manager at the knights inn hotel denied me a room. I have been trying to get a refund and they have been no help at the hotel and the agency supertravel which also known as a snap travel scammed me and kept my money as well. They do not want to give me my refund and o didnt even get a room. The reservation was done online but they did not honor my reservation.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.