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Complaint Details
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Initial Complaint
04/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
He told me he was changing my water pump charged us $460. When we got the truck to California the water pump was still leaking and had never been changed. Called him confronting the issue and he states that he only said he was putting a warranty and changing the water pump gaskets.Customer response
06/07/2023
Hello wanted to let you know that Mike at Hops repair shop in borger texas resolved our issue and gave us a refund we are all on good terms :) please drop the complaint
Sent from ****** ***** (********.*****@gmail.com)
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.