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Bowie Diesel Performance has 1 locations, listed below.

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    Business ProfileforBowie Diesel Performance

    Diesel Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3043 State Highway 59 N, Bowie, TX 76230
    BBB File Opened:
    11/5/2021
    Contact Information

    Principal

    • Jacqueline Contreras

    Customer Contact

    • Jacqueline Contreras
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/01/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    In March of 2022 i took my 2008 **** f250 to bowie diesel to have a look at it . **** the owner said the engine need to be rebuilt so i said how long will it take he said a month if that so i gave him ***** to get started he said for parts. Months passed and i told him what the problem he said parts are slow cause of covid so i said ok. 2022 passed but i was going atleast once a month to check on my truck and nothing. So in march of 2023 he finalle gave me my **** i tryed it for a day keeped making a knocking sound so i took it back also because it was leaking oil . So i took it to hes garage said it was the timing cover leaking so he send it off to get rebuilt so i waited. Then told me it never made it to hes yard so he had to order one . He finally got it put it on and called me said it was ready . I picked it up again was vibrating very bad and still knocking sound. So then he changed the rocker arm . He ordered the rocker arms put them on but still making knocking sound . This time it was the new turbos he ordered for my pick up but the warranty for one year expired . And i told im not paying for them again because i have never driven the truck for like a day . So he bought the turbos payed them out of hes pocket . Then still making the knocking sound so i went 10/30 and ask when is my truck going in shop and he said i have spend alot of money on the turbos . So i told hom why woukd that be my problem if he would of fixed and broke down after warranty it would be on me but i havent drove the truck for more like a day . I keep calling him and he just tells me i let you know when i get to it.So now its been in garage for 19 month not working and i have put power steering pump , turbos , injectors , new engine and alot more parts i have invoices now im just afrain when he gets it ready all the parts warranty will be over and why would i have to pay for it again . And when i see him it just seems like he dont care And told him can i take it to another shop he said if you do it will void my work
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