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Find a Location

Guarino Mobile Home Specialist has 1 locations, listed below.

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    Business ProfileforGuarino Mobile Home Specialist

    House Movers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    407 Decatur St, Bowie, TX 76230
    BBB File Opened:
    9/9/2021
    Business Management
    • Steve Guarino
    Contact Information

    Principal

    • Steve Guarino

    Customer Contact

    • Steve Guarino
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

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    Most Recent Customer Complaint

    04/11/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    on March 8 I paid him a down payment to move my Doublewide he was supposed to do it on March 9 but it then it started one excuse after another. He said his bobcat was getting service when I asked about the 10th. On the 13th he said that his crew would be out there on the 14th but again didn't show up. At this time the 15th I asked for my down payment back. He told me his crew and truck where accident and he was working on it he also told me no other movers would do the job this week. He asked me to give him this week to get it done the 16th. He finally showed up but didn't do anything because it might rain. The 17th he said the powerlines were too low so I got the company to come lift them higher. The 18th he showed up and said he would work on it. From the 26th on he said the ground is too wet on the 27th Sunday he said it would be done on Monday. On the 28th he told me that he never said he would complete the job on the 28th. Again I asked him to get my deposit back he said no. Then he became rude and said that it's a good thing he didn't finish because I probably wouldn't pay him anyway. Then he came back and said to give him three days March 28. Then it rained on the 29th. Then on the 31st he said he might move both pieces on the first and 2nd the second. Then his crew didn't show up on the first and he said he was out of town. He said that his crew would be there April 2 and April 3. April 3 well again they didn't show up. He said he didn't know why. He said he was going to let them all go. April 3 he said he was coming out himself with a helper and get it done this week 100%. April 4 he said the weather looked up and down so we can he said he would get it ready on the 6th 7th 8th . he said he came out on the sixth and said it was still too wet. Saturday the ninth he said he was coming out the 10th and have it ready to move today Monday the 11th. But still nothing. Six weeks into this I should have done some research For hiring him and giving him $.
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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Jake P.

    1 star

    09/08/2021

    I hired this company to come level my trailer. They did not level it correctly. The whole left side of my trailer was sunk in I would say about 3-5 inches. I pointed out to Steve Guarino what side was the worst. He begins to start working on the side that was sinking. What he does is finds the highest side of the sinking part of the trailer and not the highest side of the whole trailer. So he only leveled the sinking side to its highest point and not on the highest side of the trailer. He did not even touch the opposite side of the trailer. I have a cousin in San Antonio who has been leveling trailers for 20 years and I spoke to him about the job this man has done and he explained to me that he did not do the job correctly because he did not find the highest point on the trailer he found the highest point on the sinking side. He apparently is not educated in this field. I explained to him that he did not do this leveling correctly and he got very upset. I found him on Facebook and his first response was to block me from contacting him on Facebook. Very unprofessional. My trailer is still unlevel. You can just walk inside and see that it was a very poor job done by him. I paid him $450 for a horrible experience. He does not respond but the last message I received from him was that I was dumb. I guess it is partly my fault for not doing my research on this pathetic company that is not even registered to do business.

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