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ComplaintsforAspen Dental
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Aspen Dental in ******* are a bunch of amateurs. I had dentures for 5 weeks. I pulled a tooth fragment from my right side and have a bone sticking out of my left side. Can't eat and I am in pain. The teeth feel like they belong to someone else. The dentures do not align with my teeth and fall out when I try and eat anything. I cant even eat a banana. Last time I went for an adjustment I saw the actual dentist, He helped but I still have pain and cannot eat. My teeth were messed up by the 3D printer and the incompetent Technicians which were allowed to work on me with no supervision.It has been 7 weeks now and I am still in pain and can only eat baby food. My dentures fall out. Can you PLEASE HELP. They claim a money back guarentee, we will see.My Cell is ************Business response
03/06/2023
I have spoken with patient, patient stated he is very happy with his immediate dentures. He stated when he filed his complaint it was a misunderstanding but he is doing great and loves his dentures and does not want to proceed with the complaint. He is very content with his denture he said he had sorted all this out with you guys already. Patient left happy out of our office today and touched basis on everything not further misunderstanding.
Thank you Much!
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BBB Rating & Accreditation
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.