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Find a Location

Blue Bell Creameries, L.P. has 15 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBlue Bell Creameries, L.P.

    Frozen Dessert Distributors
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    United States of America v. Paul Kruse
    The following describes a government action that has been resolved by either a settlement or decision by a court or administrative agency.  If the matter is being appealed, it will be noted below.

    On March 2, 2023, Paul Kruse plead guilty to one charge of Introduction of Adulterated Food into Interstate Commerce with the United States District Court for the Western District of Texas Austin Division.

    The plea settles allegations between on or about January 1, 2015, and on or about March 13, 2015, in the Western District of Texas and elsewhere, caused shipment of adulterated food, namely ice cream products, in interstate commerce with Listeria Monocytogenes.

    Kruse was fined $100,000 and a mandatory assessment of $25.

    At-a-glance

    Customer Reviews

    2.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Blue Bell Creameries, L.P. has 15 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      1101 S Blue Bell Rd, Brenham, TX 77833-4413
      BBB File Opened:
      10/1/1990
      Years in Business:
      117
      Business Started:
      8/3/1907
      Alternate Business Name
      • Blue Bell Country Store
      • Blue Bell Creameries, Inc.
      Business Management
      • Mr. Sam Sommer, CFO
      • Mr. Ricky Dickson, President/CEO
      Contact Information

      Principal

      • Mr. Ricky Dickson, President/CEO

      Customer Contact

      • Mr. Ricky Dickson, President/CEO
      Additional Contact Information

      Fax Numbers

      • (979) 830-7398
        Primary Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/14/2022

      Complaint Type:
      Product Issues
      Status:
      Answered
      We bought your guys ice cream it was one rocky **** and the other one was vanilla it was in the big carton from frys on ****** and ******** in **** **. My husband spent $20.00 dollars on the ice cream and there was no plastic around lid and it seemed like it was melted in the cartons and it really didn't taste good. The vanilla and the rocky **** ice cream. We are recovering from covid and I'm on oxygen. We want our money back or a replacement on dry ice.we are a disabled couple and we are on social security disability. Resolution. We want our money back or a replacement ice creams 2 cartons the big ones. Thank you.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jason C

      1 star

      03/03/2024

      I found a small bone in my ice cream I will be suing

      Local BBB

      BBB serving the Heart of Texas

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