Business ProfileforAll Seasons A/C & Supply

We purchased a ***** home in April 2022 and the installation of our unit came with the house from All Seasons. The ** unit was not working properly even on the date of installation in early June 2022 where the owner had to come out that night and fix an issue of the crew he had working on it. Fast forward to 6/15/23 the company came out and replaced the compressor in our Central ** unit. This day, the guy who came out, *****, told us that he didnt bring enough ***** and he would come back by with more when he was in the area. After multiple calls and a week going by, he did come back out. Again on 7/9/23 our compressor went out again and almost started a fire at our home. (Can include pics), we call All Seasons and they tell us that the part is under warranty but we would need to pay $1050 to have them install it and it literally hasnt even been a month since the first installation. The guy on the phone with me, *****, was extremely unprofessional and told me that he was not, and I quote going to yell and scream at me anymore. The same guy also told my husband that morning that this is a common issue lately with their compressors because they have been banged around. Once confronted about this issue he said he did not say it, and then changed it to I did say it but I used the wrong verbiage. After being asked about the Freon issue possibly causing this, their office manager informed me that it being low on ***** would not cause it to mess up, however that is contrary to the 2 other ** companys I have called. We have since had to purchase another new ** unit from another company for $1,800.00 because there is no way we can afford to pay these guys $1,050.00 every 3 weeks when the unit keeps going out, and we are also in ***** in 100 degree weather with an 8 month old. I would like to be reimbursed for a partial of what I spent on the new **, or my warranty money that I paid them for this old unit ONE YEAR AGO. This is unacceptable. Thank you so much.