ComplaintsforWindmiller Custom Homes LLC
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Complaint Details
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Initial Complaint
12/06/2022
- Complaint Type:
- Order Issues
- Status:
- Unresolved
Builder failed to complete our home at **** ********* ******** **.We looked at many of their models the model's quality was excellent.This is what is called a bait-and-switch operation they touted the quality of their subs the models were the bait.the framing crew had never built a Windmiller home. that was the beginning of a two-year nightmare. many of these mistakes could not be fixed. many delays were caused by these mistakes and the revolving door for the foremen for the job at least four changes. The lack of continuity caused more delays. I have a complete PowerPoint history including the issues that ************************* agreed to fix as recently as 2 mo. ago That can be made available on request. ON A SCALE OF 1-!0 10 being best they rank about 3-4. AT THIS POINT WE need YOUR HELP THIS PROCESS HAS TAKEN 2YEARS AND COUNTINGBusiness response
12/16/2022
The customer has been contacted and we are working thru their issues.Customer response
12/19/2022
Complaint: 18513253
I am rejecting this response because: This agreed to responce has been pushed out to some time in January 2023 this is a constant issue. when the work is completed I will withdraw my complaint
Regards,
*********************
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Contact Information
279 W Hidden Creek Pkwy Ste 1301
Burleson, TX 76028-6078
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.