Business ProfileforAngelic Pet Services

My wife took our husky for his appointment to get groomed today at 10 am. At 6:00 pm i went with my wife to pick up our dog and he was still not ready until 6:30pm. After we got home we noticed our husky had his stomach shaved with no mention to us (we NEVER mentioned to do that to him),still had a bunch of mats in his fur that were not brushed out (my wife told them to brush him good), all of his paws were red and looked raw, and his right leg dew claw was bleeding. I drove back up to the business to get a refund and when i arrived I mentioned all of the above info to the front desk lady and advised i need a refund because this is unacceptable. The front desk lady walked to the back to speak to someone, as i heard the lady speaking to someone in the back i overheard another lady say some things that were not able to be heard but at the end of her sentence i did hear because i will get in his face. A man came out and spoke to me asking me about what was going on, i again mentioned all of the issues above and the man asked for pictures. I showed him pictures that have timestamps showing the date and time (all of them were taken 30 minutes after getting home) and advised i needed a refund. The man stated to me we cant refund the full $300 and also stated to me there was a miscommunication regarding the shaving. I advised I need some type of refund because the service i paid for was unacceptable. The man walked into the back again to speak with a lady, who im assuming is the owner and came back out saying i need to bring my dog back up there to see whats going on. i walked out of the business and left as i did not want to bring my dog back up there as i already showed the issues at hand and my dog ran out of the business like he was scared to be there when we left originally. Multiple other people have left reviews saying they have had the same bad experiences, their dogs leave the same way and they charge more fees than advertised after services are done.