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Find a Location

KFC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • KFC

      600 SW Wilshire Blvd Burleson, TX 76028

    Business ProfileforKFC

    Restaurants

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    600 SW Wilshire Blvd, Burleson, TX 76028
    BBB File Opened:
    9/17/2020
    Business Management
    • Owner/Manager, Owner/Manager
    Contact Information

    Principal

    • Owner/Manager, Owner/Manager

    Customer Contact

    • Owner/Manager, Owner/Manager

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/02/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Ordered on line kfc.com picked up order at the whilshire location. It was missing some pieces of chicken and the ones we did get were small compares to other times we have ordered from kfc, and they expected us to drive back to get them ( that would be about 20 miles round trip) or they suggested we call the number for a refund. They number they provided was not for KFC, it was a medical alert center. So had to do some digging to find the correct number. We were not satisfied with their solution, the person that answered, said he was going to have a supervisor call us, but have not received a call yet. I found a customer service email, I tried sending them an email with the problem but I got a reply saying that our message had been blocked. We are really now not satisfied at all with KFC service and are asking for a full refund for the order and we will never order from them and will let our family and friends to not order from them either.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Felicia I

    1 star

    03/07/2022

    Horrible customer service. I payed $47 and some change for a 12 piece family meal 3 sides. Every side i asked for they were out of, so i had to get 3 of the same side. I asked the price for a single chicken breast, the lady told $1.29 i asked again to make sure that was for a chicken breast, she told me yes. So i added 4 chicken breast to the meal. I pay the $47, get the receipt and look at it and it says different from what i ordered but they kept saying it was the same price for the 4 extra breast so they charged me for this meal that was $4 over what the lady told me the guy keeps arguing that its right but the price isn't right and that why i am not happy i repeatedly asked the price and was charged more. My food was sitting getting cold when i had to wait on the manager who came to the window and asked me to pull to the front . she came outside still without my food to ask me what was going on and said she would give me $4 back for the price difference. I live 25 minutes away get home and the extra chicken i paid for is not in the bucket. And the chicken i did get was old chicken that had been cooked in old grease it tasted horrible. Will not be back to this location ever again. Do not recommend anyone else to either they rob you.

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