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Find a Location

Lonestar RV Liquidators has 1 locations, listed below.

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    Business ProfileforLonestar RV Liquidators

    RV Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/6/2023

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Used RV Dealer

    Business Details

    Location of This Business
    6620 Storm Cat Ln Ste 107, Burleson, TX 76028-8263
    BBB File Opened:
    11/4/2022
    Years in Business:
    3
    Business Started:
    11/1/2020
    Accredited Since:
    4/6/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Justin W Thornton, Owner
    Contact Information

    Principal

    • Mr. Justin W Thornton, Owner

    Customer Contact

    • Mr. Justin W Thornton, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/09/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We purchased a 2008 motorhome on 07/18/22 from Lonestar RV Liquidators. We were reassured that the maintenance person had inspected the tires, brakes and all the safety issues. After less than 700 miles of driving, we noticed the left rear airbag was leaking. We took it to Camping World in ******** to be inspected on 10/18/22. We were advised by the Service Rep. that it has a busted frame/chassis at the approximate location of the airbag and had been busted for quite some time. We paid $95,900 for a motorhome that has been deemed unsafe to drive.********************, owner had to have known, the frame was busted prior to completion of the sale but sold it as a safe hazard free vehicle anyway. We were told that any issues would be resolved prior to taking delivery. We were also told that we would receive an inspection/maintenance report from Lonestar's maintenance/mechanic but have never received it.We were never told that the vehicle had a broken/busted frame or any other issues such as creases and leaks in the roof. On 10/18/22, we notified ******************** via email to inform him that the motorhome is in the shop at Camping World. During their exploration, they discovered the rear portion of the frame is busted. Their assessment is it has been broken long before we bought it. On 11/1/22, we met with ******************** and his maintenance person at Camping World to inspect the frame. Pictures were taken and discussions made by ******************** as to how to repair the frame. He stated he could take it somewhere to be welded. But in the research we have done and advise from Camping World, it is not safe to weld the frame. What we think he did, is hunted around until he found some "fly by night" welder who agreed to weld it after an extensive search to find someone. Our understanding is that he contacted several that all refused. We informed ******************** on 11/1/22, that we want our money retuned. ******************** said he would contact us. We have not heard from him since 11/1/22.
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    Customer Reviews

    0 Customer Reviews

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