Business ProfileforSOS Appliance Repair

The situation started on June 3,2022 ***************************** was hired to check the problem we were having with our ** unit not cooling and blowing hot air. The diagnostic was that our evaporative coil was leaking and therefore freezing up and causing our ** to blow hot air and not cooling. He mentioned to us that he could order the coils for us first thing Monday morning and it would take about 2-3 weeks for it to get here, and it would cost us ****** to replace and refill unit with Freon. So, we gave him a check for the amount, and he left. he had done prior work for us so we trusted him. On Monday I called him to see if he had ordered the coils and he mentioned that his friend recommended we get a new ** since we were having problems and instead of fixing piece by piece a new would come with 10 yr. warranty. He said he'd need ******* to order it so once I spoke to my husband he decided to get a new ** ************** came for the check on 6/6/22 and cashed it 6/7/22. He supposedly ordered the unit and it would take 2-3 wks for it to get here. Three wks later no ** I texted asking for info on the order and he replied its not here. On June 29 he was to check my ** but didnt show up he came on 6/30/33 he told me and my husband that the wrong part had been ordered and would take 2-3 wks for it to get here. My husband was furious and told him he couldve avoided the problem if he wouldve given us a receipt or tracking #. ************* apologized and said we could cancel and hed give us our money back if we wanted to, but we still needed an Ac. Called lowes ********** but if ordered wouldnt get here till July 25 so we decided to wait for his order. On 7/11/22 tested asked him for info on ** he said it was on its way. That evening we asked him to cancel since he had not info on the ** and had no idea when it would get here. he canceled 2 days later and no money. To the day 8/28 we have received our money and I have filed a policed report it's a civil case theft since nothing was started