Business ProfileforL&N Residential Cleaning Services

We first contacted them on July 18, 2023. My husband discussed everything in detail. Even the owner said that he was very thorough with his description of everything we wanted. They came out in August of 2023. They clean your house very inadequately and say that they did the work. I have multiple pictures from each and every room proving this. We originally contacted them and explained in detail what we wanted done and how ********* we had so they would know what to expect at our house. We opted for their wet method of dusting, which is more expensive and they didnt even do that. They missed a ton of things and claim to have cleaned my house. They did offer a discount of half to pay the maids or to come back out. I provided pictures of every single room showing them that they did not do what they promised. We asked to speak to the owner. They failed to return multiple voicemails and text messages from my husband who originally set up the appointment. When we disputed the transaction via our bank they sent pictures of our home to our bank. We did NOT authorize pictures to be taken of our home. This is a violation of our privacy and completely inappropriate and unacceptable! They started ignoring us even though we gave them plenty of time to respond. They charged us without our consent, insisting that we cover the maids hourly wage, even though they did not do their job.