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ComplaintsforTexKrete Epoxy Coatings, LLC
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Complaint Details
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Initial Complaint
09/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Epoxy coating on concrete floor chipping and peeling immediately. Has a 3 year warranty. ******************************* said he would refund the money, but has failed to do so.Initial Complaint
10/14/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
TexKrete salesperson represented a service and finished product they did not provide and were misleading and purposefully inaccurate. Irving, salesperson, showed us tiles of finished product that was smoothe, the half of the project they partially completed has sharp edges and pilings - our baby can not safely crawl on this surface. Major issue is that the area is a basement that has old tiles. I asked if they had asbestos and ****** said "No, I can tell" and I've since learned and tested the tiles and in fact they do. They had done some of the work downstairs and had dust piled on to everything and throughout the house! On 2 stories! Now knowing it is asbestos, they didn't follow environmentally sound protocol. Just wanted to rush sell a job they had no business doing and currently even with speaking with the owner Tomas on a number of occassions, they have not followed up, cleaned up, finished even half the project for which I paid the full deposit on and I am dealing with the asbestos issue because of their disception. We demand a refund completely and funds to provide proper clean up estimated at 2k. Thank you.Initial Complaint
08/25/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
TexKrete installed stamped concrete on my back patio and there are few areas that need to be touched up due to workmanship issues. The owner agreed to come take care of it, however he is now not returning my calls.
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This business is not BBB Accredited
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Contact Information
Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.