Business ProfileforiFIX Construction

In 2019 IFix Construction made repairs to my home. The company requires full payment the day work starts. In exchange they completed the work as agreed and provide a lifetime warranty. During the install, I was told I could call anytime in reference to the warranty and the company will come out and inspect the home under the guaranteed warranty. The warranty disclosure also covers movement in the foundation. I did email the company requesting the proof of payment and warranty information be sent to me via email after all the work was completed. This month 2/2024 I noticed an exterior fracture and called the company to come out to inspect the work they completed under the guaranteed warranty. I was told I could only complete this request by sending an email to a yahoo account, in which I did. I received an email response indicating I can schedule someone to come out to the property for a fee of $150. *****, I am writing this complaint because the required fee to honor the warranty was not disclosed to me prior to the work being completed. The company is required to properly inform customers regarding the fee related to the warranty upfront. If I was made aware of this fee, I would have went with another company. **************** provides a lifetime warranty and does not charge a fee to inspect the property. Please look into this as I believe this is an unfair business practice. The company has a duty to provide this detail to the consumer so an informed decision can be made. Additionally, withholding this information is misleading and deceptive in nature.