Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Research Worx, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforResearch Worx, Inc.

    Marketing Programs

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Products & Services

    Your opinion matters, and marketing research professionals want to hear from you. Get paid for sharing your opinion, and join the exciting world of new product development.

    Business Details

    Location of This Business
    1445 Mac Arthur Dr Suite #236, Carrollton, TX 75007-4461
    BBB File Opened:
    6/13/2014
    Years in Business:
    11
    Business Started:
    1/2/2013
    Business Started Locally:
    1/2/2013
    Business Incorporated:
    1/2/2013
    Type of Entity:
    Corporation
    Business Management
    • Mr. John Trost, Partner
    Contact Information

    Principal

    • Mr. John Trost, Partner

    Customer Contact

    • Mr. John Trost, Partner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/15/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    On November 20th, 2023, I received an email from **************************************** about an opportunity to participate in a research study, for which I would be compensated for. The compensation was supposed to be for $125 and took one hour.Prior to participating, there were preliminary steps that I was to undertake. First, I had to qualify for the study. I was given a link that went to a 20 minute questionnaire, which I completed and was informed I was accepted into the study. The next step was to give my contact information so I could be reached via phone and email.I then received a phone call from the company. During the 10 minute phone call, I was given further instructions regarding participation in the study. Some of the rules were that I had to have a PC with video and microphone capabilities, and had to perform an equipment test prior to participating. I confirmed my availability and was sent an email for an equipment test. I followed the link for the equipment test and my computer passed the test.On the date of the "study", I logged into the website with the login information given, following the link provided to me via email. After waiting for about 20 minutes, I was finally told that they no longer needed me, that they had enough participants already, and that I was to wait for a possible follow up email for rescheduling. The focus group I participated in was very unorganized and unprofessional. I had to ask several times what was going on and was told to just wait. Overall, I wasted a lot of time and effort, including clearing my schedule to be available, only to have my data gathered for free and not compensated for it. I would like to receive the compensation I was guaranteed, as I find it extremely unprofessional and dishonest to make false claims of payment in order to gather free information from someone by leading them to believe they'll be compensated, when there was no intention on doing so. I'd like to also raise awareness and warn others.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB serving North Central Texas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.