Business ProfileforWoot.com

My order number is ********. Despite multiple attempts to resolve this with Woot.com and Amazon, my package remains missing and I have not received satisfactory support.I seek to locate my package or receive a prompt replacement or refund to avoid further inconvenience and ensure I receive the product I paid for.Summary of Facts:My package was reportedly delivered on June 15th at 9:11 PM to, according to Amazon Logistics.The Whole Foods store at this address closes at 9:00 PM, making the reported delivery time questionable.A Shiftie at Whole Foods, confirmed that he could not locate my package.Efforts to resolve this through Amazon Logistics, Customer Support, **********************, and the Whole Foods store have been unsuccessful.Purpose of My Complaint:I am seeking a resolution for a missing package that I paid for but have not received. This situation requires immediate attention to avoid further inconvenience and ensure it doesn't happen to future customers.Desired Outcome:I want to either locate my package or receive a replacement or refund. Additionally, I am seeking improvements in Woot.com's customer service process to prevent such issues in the future.Expected Response from Woot and Amazon:I believe Woot.com and Amazon aim to maintain customer satisfaction and uphold their reputations by resolving issues swiftly and effectively.Why Quick Resolution is Important:Resolving this issue promptly will benefit me and reinforce Woot.com's reputation for customer care and efficiency.What steps can we take to ensure I receive my order without further delay?Steps Taken:Contacted Amazon **************************** and Amazon Counter Support, none of whom were familiar with Woot.com.Checked with the Whole Foods store where the package was reportedly delivered, but it could not be located.

Hello,We apologize for the delivery issue and delay in resolution. After reviewing your order, it appears that a refund has been issued for the missing items and should reflect in your account in a few business days.