ComplaintsforMan's Best Friend
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Complaint Details
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Initial Complaint
04/24/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I had 2 dogs go thru man's best friend and it was an awesome experience. I paid over 5000.00 for both. Then I brought my 3rd one in and she just could not handle the boarding- she was refusing to eat for 3 days and was very depressed. The manager recommended she go home and that she just wasn't going to be able to do the training. I did not want her to be depressed and not eat, so I picked her up. She was there 3 days and never had one training lesson. I paid the 1500.00 basic obedience in full the day she started. The manager would not give me any kind of credit or refund. I was a 3- repeat customer and then just like that they kept my money and were not concerned about me or my dog. I would NOT recommend them at all. They are just concerned about their dollar.
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Contact Information
Business hours
Today,7:00 AM - 7:00 PM
MMonday | 7:00 AM - 7:00 PM |
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TTuesday | 7:00 AM - 7:00 PM |
WWednesday | 7:00 AM - 7:00 PM |
ThThursday | 7:00 AM - 7:00 PM |
FFriday | 7:00 AM - 7:00 PM |
SaSaturday | 8:00 AM - 5:00 PM |
SuSunday | 8:00 AM - 5:00 PM |
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.