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Find a Location

Wrapango has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Wrapango

      1520 Luna Rd STE 120 Carrollton, TX 75006-6446

    Business ProfileforWrapango

    Skin Care

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1520 Luna Rd STE 120, Carrollton, TX 75006-6446
    BBB File Opened:
    12/5/2022
    Contact Information

    Customer Contact

    • Complaint Handler

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/03/2023

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    I ordered three items that went together. Mini camera, Simcard, probe detector. I received two of the 3 items. Upon review, I contacted the company (via email) and told them what I received is not what I was looking for. It looked extremely cheap and the camera was not with it. I only knew this because I opened the package .. there was nothing on the package to show who it came from. I believe this is how they deceive the customer. About 3-5 days later I received the third package. Neither package was clearly marked so I had to open that one as well to even see what the product was in the package. I finally was able to connect with them and told them I wanted to return, the product was not what I expected. I only opened the outside shipping package. They went back and forth with me asking questions and I answered explaining again that it wasnt what I expected. To be honest it was junk. So over a few days they conversed with me and finally asked if the shipping package was opened. I told them yes, I had to open to see what the product was being sent to me. They responded saying they apologized for the inconvenience but because I opened the shipping package the products could not be returned. I believe this is extremely deceitful since they dont **************** package and the only way to know whats in it is to open it. The total amount was $89 but the deceptive practice is WRONG! I have pictures of the outside of package that will confirm there name was not on the package. How can they not refund a customer for opening a package when the first thing the customer does is open the package to see what was received. I hope you can get the word out about this company. I will make sure that every time I see that company name I will make sure to let everyone know its a scam company. Basically, they are stealing our money and throwing junk in the package. Then you open the package and they state it can no longer be returned.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Elizabeth O

    1 star

    03/02/2024

    Never received my order $59 for a rotating curling iron just e-mails saying its on the way went to the post office to show them the tracking number it turned out there was 2 different tracking numbers they got me I didnt think of checking BBB but my advice dont buy anything online unless you check them out

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    BBB serving North Central Texas

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