ComplaintsforGeoscapes of Texas, Inc.
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Complaint Details
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Initial Complaint
02/05/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I used a company here in ** GEOSCAPE OF TEXAS to do a repair job, they replaced a valve and they said it was due to freezing. I which I thought it was cold BUT NOT FOR FREEZING. And Plus my home was built last summer timeframe. while the service man was there at my home we talked and he explained a few things about this valve system on the side of my home. The service guy even disassemble the one main valve that did not have the issue and explained to me that I could order an overseas brand and install it myself. and honestly, I appreciated the serviceman advice. but a maybe 2 days later I go outside and this main valve that the service guy replaced was leaking and the other valve was leaking even more. So now I guess I'm supposed to believe that it was because of the weather AGAIN. And after they came out to fix the issue the first day I haven't been able to get anyone on the phone to speak with them about this issue. I'm more than willing to pay my ****. BUT something needs to be done because anyone can just say it's weather and I'm left with a ****** **** with no one to contact.....I'm not looking to make trouble for this serviceman or anything. he was very nice...but I just feel some way about this all because to pay ****** for 15min of work and now my whole system is down. WHAT CAN I DO ..please call or email or both *********************** ********** this is in reference to invoice S111517
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.