8 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from David R
1 star05/28/2024
Placed my order over 6 months ago and still waiting! I have called so many times not once did they call me. Claim to have issue with their installer, they switched installers, and still nothing. I am sorry for their recent weather issues in *****, however a phone call would be nice and a little comforting. From a few weeks to well over 6 months and counting isn't fair to customers, if they can't handle the business dont take the orders. So far customer service and follow up is non existent in this company. Very dissapointed and cheated in ********, hopefully this company will do the right thing and get this contract fulfilled.
Metal Building Outfitters Response
05/29/2024
Good Morning,
Thank you for reaching out to us. We sincerely apologize for the delay in building your structure. This years extreme weather, including two tornadoes and persistent heavy rain, has significantly impacted our production schedule. However, we are making every effort to get back on track and complete your building as soon as possible.
To expedite the process, we have transitioned to a new build crew. **** has already been in contact with you to explain the situation, and he will follow up with you again shortly. Your project is a top priority and is currently in our queue.
We appreciate your patience and are confident that you will be pleased with the final result. If you have any further questions or concerns, please do not hesitate to contact us.
Thank you,Review from Jack M
5 stars04/17/2024
Spoke with ***** over at metal building outfitters. He made the process simple and was very knowledgeable on their products. Our building was just installed Monday, the crew was great as well as the communication leading up to install day. Highly recommended these guys.Metal Building Outfitters Response
04/19/2024
Thank you very kindly sir for the great review! We are thrilled that you love your building and if you should ever need anything in the future. We are always here for you. So glad you had an amazing experience with ***** and your building is exactly what you were needing. Let us know if we can help further in any way. Thank you!Review from Shirley P
5 stars04/16/2024
GREAT experience working with MBO. The installation and delivery went flawlessly, and I highly suggest hiring them for your metal building needs. They got what it takes.Metal Building Outfitters Response
04/17/2024
Thank you very much! It was our pleasure to help you with your building needs. If you need anything else in the future, be sure to lets us know. Thank you kindly for the amazing review!Review from Aaron C
5 stars11/13/2023
Great company to work with for your building projects! ***************** was on time and professional, and the company had great communication and aggressive pricing. Cant recommend them enough.Metal Building Outfitters Response
11/14/2023
We are so happy you love your building! Thank you for the kind words and let us know if you ever need anything!Review from Kenneth W
5 stars11/08/2023
**** kept me informed on the progress on the delivery date. **** and his crew did an excellent job on the installation of the building. Would recommend this company to anyone wanting a metal building or carport. Courteous respectful and good workmanship.Metal Building Outfitters Response
11/14/2023
Thank you and we hope your buidling fullfills all your needs. Thanks and let us know if we can ever help!Review from Nate G
5 stars10/29/2023
The owner *** is very helpful and answered all my questions. This Company is very professional and I would recommened them to family and friend's.Metal Building Outfitters Response
11/01/2023
Thank you very much! We are thrilled that you love our work. We would always love a review and if you ever need anything, please don't hesitate to let us know. Thank you for the great review!Review from Margo S
5 stars10/28/2023
**************** is really good. I had lots of questions. The owner was patient and answered all of them.Metal Building Outfitters Response
11/14/2023
Thank you so much! Let us know if you need anything else and we are alwasy happy to help!Review from Eddy M
5 stars10/26/2023
These guys did a great job. So when they asked for a review, I didn't mind. They were very communicative and had great pricing. My only suggestion is to make sure and be present for delivery, the install crew will have questions. Awesome job, highly recommended.Metal Building Outfitters Response
10/27/2023
Thank you very much! We are thrilled that you love your building. Yes, delivery crews will have questions and we will make sure and emphasize this ro our customers. Thank you and enjoy your new building!
Customer Review Rating
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