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          Oasis Patio Enclosures, LLC has 1 locations, listed below.

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            Business ProfileOasis Patio Enclosures, LLC

            Patio Enclosures
            BBB accredited business

            Contact Information

            Cibolo, TX 78108-4225

            Visit Website
            (210) 858-8858

            Business hours

            9:00 AM - 2:00 PM
            Business Hours
            8:30 AM - 6:00 PM
            8:30 AM - 6:00 PM
            8:30 AM - 6:00 PM
            8:30 AM - 6:00 PM
            8:30 AM - 6:00 PM
            9:00 AM - 2:00 PM
            Closed

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            Customer Reviews

            3.5/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/10/2019

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Business Details

            Location of This Business
            Cibolo, TX 78108-4225
            BBB File Opened:
            6/6/2019
            Years in Business:
            5
            Business Started:
            2/12/2019
            Business Incorporated:
            2/12/2019
            Accredited Since:
            6/10/2019
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Oasis Patio Enclosures, Limited Liability Company
            Hours of Operation

            Primary

            M:
            8:30 AM - 6:00 PM
            T:
            8:30 AM - 6:00 PM
            W:
            8:30 AM - 6:00 PM
            Th:
            8:30 AM - 6:00 PM
            F:
            8:30 AM - 6:00 PM
            Sa:
            9:00 AM - 2:00 PM
            Su:
            Closed
            Business Management
            • Mr. Kevin Calcote, Manager
            • Mr. John Neuhaus, Manager
            Contact Information

            Principal

            • Mr. Kevin Calcote, Manager

            Customer Contact

            • Mr. Kevin Calcote, Manager
            Additional Contact Information

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/26/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            The original date of the project with a 10-year warranty on screens was June 9th, 2020. The amount paid after receiving the invoice in December 2020 was $5190.00. Patio Oasis came out on Sept. 16th, 2021 to make a repair to the roof at which time, **** accidentally broke the frame but remedied it by pushing it back into place. He was to come back and replace the screen with polycarbonate sheeting at the agreed-upon price of $650 for materials and labor. **** did not return my calls to proceed with the project. The frame fell months later, and several areas are no longer attached to the framing.****** provided a quote for another project on May 23rd, 2023 at which time, the initial project repairs were brought to his attention and included in the new project proposal. Despite multiple attempts to communicate with Patio Oasis, the responses were indecisive and assurances of future contact remained unfulfilled. Unfortunately, the company has since blocked our phone number and continues to not address the needed repair although the materials have been purchased and available.
            Read More

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Shelley B

            06/27/2024

            We are delighted with the final result of our patio! The installers were punctual and friendly, worked well together, and completed our project within a day. We chose the bronze framing to complement the aesthetics of our home's exterior and have received many compliments. We look forward to spending many evenings kicking back and enjoying the outdoors without being bothered by bugs and mosquitos, and so do our pets! Thanks, guys!
            Read 1 More Customer Review

            Local BBB

            BBB serving the Heart of Texas

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