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Find a Location

Weldmart-Online has 1 locations, listed below.

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    Business ProfileforWeldmart-Online

    Welding Supplies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    21120 Hwy 105 E, Cleveland, TX 77328
    BBB File Opened:
    4/2/2013
    Years in Business:
    33
    Business Started:
    1/1/1991
    Business Started Locally:
    1/1/1991
    Business Management
    • Larry D. Gruner, CEO
    Contact Information

    Principal

    • Larry D. Gruner, CEO

    Customer Contact

    • Larry D. Gruner, CEO
    Additional Contact Information

    Fax Numbers

    • (281) 749-8117
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/29/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    A couple of years ago, I purchased a welding torch from this business. The product turned out to be a great item and works well to this day. Recently I needed another torch with a longer lead, so I tried to purchase the same brand from this business. After several weeks of not receiving the product the manager of the business advised me that he could not get the product as he had had difficulty in dealing with the importer (it was of Italian origin). He then recommended another brand and reluctantly I purchased the other brand. When it arrived, I hooked it up and immediately had trouble with it. I used it twice and spent more time fixing it, than I did using it, so I returned it and asked for my money back. This business received it on August 10th, but as of this date, August 29th, I still do not have my money back. I found another seller of the original brand that I had purchased and ordered a new one from them, which has been received. This manager has advised me to take my business elsewhere, I am no longer welcome there. They will not return phone calls.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Jason F.

    1 star

    02/24/2022

    The worse welding business ever ! Thought I was getting the part I needed for my machine but had to return at my cost . Paid for shipping to my location and the return and still have not recieved my refund since the beginning of November last year 2021, and it's almost March now in 2022 ! Every time I call they have some excuse and they say they will call me back but never do ! I call just about every week and it's the same story- I will look into it and call u back ! Most of the transaction was made thru ***** himself and e tried to trouble shoot why the starter didn't work. Conclusion was it was the wrong starter and he wasn't able to help and he said to return the starter and he'll give a full refund ! They got the starter back like November 3rd I believe is what his receptionist said that sometimes answers the phone ! Knowing that they never called me up and asked how I would like my refund ! 1 time I was actually transferred to accounting and they verified my card I used and asked if it's still valid . I told em it was was thought I was gonna finally get my refund but nothing still to this day ! I should've checked the rating for this company cuz all I see is negativity about bad business and wonder how are they still in business .

    Local BBB

    Better Business Bureau in Southeast Texas

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